FAQ
PAY YOUR WATER BILL
Frequently Asked Questions
Should you have any questions about your bill from The Lake Durango Water Authority, please call (970)247-4062
You may e-mail your questions to [email protected]
LDWA Office: 667 South Lakeside Dr Durango , CO 81303
LDWA Mailing Address: PO Box 657 Durango, CO 81302
Lake Durango Water Authority
667 South Lakeside Dr
PO Box 657
Durango, CO 81302
Office: 247-4062
If you have a rental property being serviced by Lake Durango Water Authority, please contact the billing department to verify the renter's information on the account. It is also highly recommended that when the renter moves out for owners to contact the billing department to make sure the account is current before refunding deposits to renters. Owners are responsible for any unpaid charges left on the account by renters.
If you need to update your mailing address, please download the form below. You can mail or email the completed form to the addresses above.
ACQU
Acquisition and Capital Improvements fee. All Lake Durango Water Authority customers pay the Acquisition and Capital Improvements fee whether they use water or not. It covers the cost of purchasing the Lake Durango Water Company, infrastructure improvements and additions, and water purchases.
BASE
Monthly Service Fee. Monthly charge for water service.
LC
Late Charge. Late fee incurred for late or missed payments.
PREM
Premiums. Tiered charges for water consumed in excess of 6,000 gallons based on current monthly water usage.
RLTY
Royalty Water. Royalty charge based on current months water usage.
WTUR
Water Usage Retail. Charge for all water consumed during current month based on water usage.
Current Amount is the current month's charges.
Amount Due Now is the account balance up to date.
The Water Information Program is a public information program sponsored by the water districts, organizations and agencies in the San Juan and Dolores watersheds of Southwestern Colorado. The purpose of the WIP is to provide information to the public and community on water topics and water related issues.
The Lake Durango Water Authority differs from some water authorities in that it serves specific homeowners, residential developments, businesses and metro districts. Not a defined geographical area.
A map of our service area is coming soon.